Customer Service Casino Gaming Associate | $1,000 Sign-On Bonus
About The Position
Knighted is hiring a full-time Customer Service Casino Gaming Associate in Sacramento, California. The role audits live casino table games and suits candidates who are comfortable learning detailed procedures and using mental math, memorization, and attention to detail in a fast-paced environment. Paid training is provided, and casino experience is not required. Associates can earn new game certifications through paid training, with pay increases tied to certifications. The role requires maintaining a state gaming license and working late-night and overnight hours, with availability on Friday, Saturday, and Sunday. The training schedule is Monday through Friday, 12 p.m. to 8 p.m. The position offers $20–$22 per hour and a $1,000 sign-on bonus paid in installments: $250 at three months, $250 at six months, and $500 at 12 months. Knighted describes the work as low in physical demand and offers steady hours, long-term work, career advancement, and community service opportunities. The company reports having more than 1,000 employees and says 99% of its leaders started in associate roles. Applicants must be at least 21, authorized to work in the United States, proficient in mental arithmetic, and able to pass background and credit checks and a drug screen. Physical capabilities include sitting or standing at a gaming table for three to four hours, dexterous hand use, lifting five to ten pounds for chip handling and bank reconciliation, and clear vision, speech, and hearing during gameplay. The role also requires comfort with directly correcting dealers when necessary and the ability to remain focused and manage stress in high-pressure settings.
Requirements
- Be at least 21 years old.
- Be authorized to work in the United States.
- Be proficient in mental addition, multiplication, division, and subtraction.
- Pass a background check, credit check, and drug screen.
- Be able to sit or stand at a gaming table for three to four hours at a time.
- Be able to use hands and fingers dexterously, including rotating wrists, grabbing, pulling, pushing, pinching, and tapping.
- Be able to lift five to ten pounds for chip management and bank reconciliation; requirements may vary by location.
- Be able to see, speak, and hear clearly during gameplay, including close, distance, color, peripheral, and depth vision.
- Be comfortable communicating directly and giving corrections when needed.
- Be able to stay focused and manage stress in fast-paced, high-pressure environments.
- Be available to work Friday, Saturday, and Sunday and be prepared for late-night and overnight hours.
- Maintain a state gaming license.
Nice To Haves
- Experience in tutoring, teaching, accounting, cashiering, or other numbers-heavy work may be relevant; casino experience is not required.
Responsibilities
- Monitor live casino table games accurately and consistently.
- Correct dealers directly when a rule or procedure is broken.
- Use rapid mental math to calculate payouts and wagers and verify bets.
- Memorize rules, payout structures, and procedures for each certified game.
- Manage chips at the table, including stacking, sorting, and passing them.
- Reconcile table banks and chip inventory.
- Maintain accuracy under pressure while providing an excellent guest experience.
- Earn new game certifications through paid training.
- Maintain a state gaming license.
Benefits
- Paid training
- Pay increases tied to new game certifications
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Community service opportunities
- Career advancement opportunities
- $1,000 sign-on bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
