Customer Service/Cashier

Southern Multifoods • Canton, TX

11d

About The Position

This entry-level role operates the cash register and assists with front-line food preparation. It also includes maintaining cleanliness in the dining room and parking lot. The employee works under close supervision and normally requires one to three months of experience to gain job knowledge. Customer contact is of average duration and closely supervised.

The role focuses on providing quick, efficient service and quality products while maintaining excellent quality, service, and cleanliness. Employees follow established policies and procedures, safety rules, and food preparation specifications. Working conditions may include extreme temperatures and high noise levels, and employees may need to work without food or drink during busy periods. Errors may result in employee injury, dissatisfied customers, lost revenue, or damaged equipment.

Requirements

• Some high school courses are preferred.
• Must be clean, neat, and well groomed.
• Must have good interpersonal communication skills for working with customers and other employees.
• Must have good hearing to communicate with customers and coworkers and to work the drive-through when necessary.
• Must be honest.
• Must be able to follow verbal and written instructions and read recipes.
• Must have basic knowledge of fast-food operations and working knowledge of cash register and front-line preparation procedures.
• Must be able to pay attention to detail, cope with pressure, and remain calm in challenging situations.
• Must be able to work as part of a team and perform duties with minimal disruption to customers and coworkers.
• Must be able to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
• Must have good manual dexterity to work rapidly and accurately during rush periods.
• Must be able to provide consistent product portions and maintain customer satisfaction through quality, service, and cleanliness.
• Must be able to count money and give change correctly.
• Normally requires one to three months of experience to gain job knowledge.

Nice To Haves

• Some high school courses are preferred.

Responsibilities

• Operate the cash register, count money, and give change correctly.
• Assist with front-line food preparation and prepare customer orders quickly, according to specifications, and with the highest possible quality.
• Provide quick, efficient service and quality products to ensure customer satisfaction.
• Maintain excellent quality, service, and cleanliness, including consistent product portions.
• Wipe tables and maintain a clean dining room and parking lot.
• Operate kitchen equipment as needed and maintain knowledge of its operation.
• Follow safety rules, policies, procedures, and established work procedures.
• Set priorities and respond quickly to the needs of customers, the dining room, and the work area.
• Work as a team member to support consistent customer satisfaction while minimizing disruption to customers and coworkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed