Customer Service/Cashier

Southern Multifoods•Royse City, TX

11d

About The Position

This entry-level role operates the cash register and assists with front-line food preparation. The employee also cleans tables, maintains the dining room and parking lot, and helps ensure customer satisfaction through quick, efficient service and quality products. The position involves customer contact under close supervision and is normally performed under close supervision. It typically takes one to three months of experience to gain job knowledge. Employees are expected to provide consistent product portions; maintain knowledge of and operate equipment; and follow all safety rules, policies, and procedures. The work area may have extreme temperatures and high noise levels, and employees may need to work without food or drink during busy periods.

Requirements

Some high school courses preferred.
Must be clean, neat, and well groomed.
Good interpersonal communication skills for working with customers and other employees.
Good hearing to communicate with customers and coworkers and to work the drive-through when necessary.
Honesty.
Ability to follow verbal and written instructions and read recipes.
Basic knowledge of fast-food operations and working knowledge of cash registers and front-line preparation procedures.
Ability to pay attention to detail, cope with pressure, and remain calm in challenging situations.
Ability to work as a team member and perform duties with minimal disruption to customers and fellow employees.
Ability to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
Good manual dexterity to work rapidly and accurately during rush periods.
Ability to count money and give change correctly.

Nice To Haves

Some high school courses.

Responsibilities

Provide quick, efficient service and quality products to ensure customer satisfaction.
Maintain excellent quality, service, and cleanliness.
Prepare customer orders quickly, according to specifications, and to the highest possible quality.
Provide consistent product portions.
Operate the cash register and correctly count money and give change.
Assist with front-line food preparation procedures.
Operate kitchen equipment as needed.
Wipe tables and maintain a clean dining room and parking lot.
Maintain knowledge of and operate all equipment.
Follow safety rules, policies, and procedures.
Set priorities and respond quickly to the needs of customers, the dining room, and the work area.
Work as a team member to support consistent customer satisfaction while minimizing disruption to customers and coworkers.