Customer Service/Cashier

Southern Multifoods•Ennis, TX

11d

About The Position

This is normally an entry-level position operating the cash register and assisting with front-line food preparation. The employee also wipes tables and maintains a clean dining room and parking lot. The role provides quick, efficient service and quality products while maintaining consistent portions and standards of quality, service, and cleanliness. The position is performed under close supervision, with customer contact of average duration. One to three months of experience is normally required to gain job knowledge.

Requirements

Some high school courses are preferred.
Must be clean, neat, and well groomed.
Must have good interpersonal communication skills to work with customers and other employees.
Must have good hearing to communicate with customers and fellow employees and to work the drive-through when necessary.
Must be honest.
Must be able to follow verbal and written instructions and read recipes.
Must have basic knowledge of fast-food operations and knowledge of cash register and front-line preparation procedures.
Must be able to pay attention to detail, cope with pressure, and remain calm in challenging situations.
Must be able to work as a team member and perform job duties with minimal disruption to customers or fellow employees.
Must be able to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
Must have good manual dexterity to work rapidly and accurately during rush periods.
Must be able to count money and give change correctly.
Normally requires one to three months of experience to gain job knowledge.
Must be able to work without food or drink during busy times.

Nice To Haves

Some high school courses.

Responsibilities

Prepare customer orders quickly, according to specifications, and with the highest possible quality.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Maintain consistent product portions and provide excellent quality, service, and cleanliness.
Operate the cash register and count money and give change correctly.
Assist with front-line food preparation procedures.
Operate kitchen equipment as needed and maintain knowledge of how all equipment operates.
Wipe tables and maintain a clean dining room and parking lot.
Follow and abide by all safety rules, policies, and procedures.
Set priorities and respond quickly to the needs of customers, the dining room, and the work area.
Work as part of a team to support consistent customer satisfaction while minimizing disruption to customers and fellow employees.