Customer Service Associate PT - Site 877

American Retail Services•San Diego, CA
•$18 - $19

About The Position

The Customer Service Associate provides prompt, efficient, courteous, quality customer service in a convenience store. The role includes operating a cash register, greeting and assisting customers, helping with fuel dispensers, handling cash, performing light janitorial duties, and completing other duties as assigned. The position requires following safety protocols and procedures and maintaining a professional appearance and a friendly demeanor toward customers and fellow employees. The job description notes that duties and responsibilities may change based on business needs and organizational requirements.

Requirements

  • At least 1 year of customer service experience.
  • Ability to handle money accurately.
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Ability to communicate effectively with customers and co-workers.
  • Ability to work independently and be self-motivated.
  • Ability to perform simple math, including counting, recording, addition, subtraction, and multiplication.
  • Must be able to stand and walk for the duration of the shift.
  • Regularly lift and/or move up to 20–50 pounds.
  • Comfort working in a convenience store environment.
  • Maintain a professional appearance and comply with the Dress Code Policy.
  • Maintain a professional and friendly demeanor toward customers and fellow employees.
  • Daily exposure to gasoline and oil products.

Responsibilities

  • Provide friendly service to customers.
  • Greet and assist customers.
  • Operate the cash register to process convenience store and gasoline purchases; assistance is available if needed.
  • Account for all monies, cigarettes, and lottery tickets on the assigned shift.
  • Check product expiration dates and face off product.
  • Follow proper safety protocols and procedures.
  • Perform light janitorial duties and other duties as assigned.
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