Customer Service Associate - Site 762
About The Position
The Customer Service Associate (CSA) provides prompt, efficient, courteous, and quality service to customers. The role includes operating a cash register, greeting and assisting customers, assisting with fuel dispensers, handling cash, performing light janitorial duties, and completing other duties as assigned. This is a part-time, non-exempt hourly position on the second (afternoon-evening) shift at 205 S Stephanie St, Henderson, Nevada. The position reports to the Retail Store Manager. The role requires standing and walking for the duration of the shift and regularly lifting or moving 20–50 pounds. Employees work in a fast-paced convenience store environment, have daily exposure to gasoline and oil products, and must maintain a professional appearance and a friendly, professional demeanor toward customers and coworkers. Employees must be at least 21 years old, flexible to work various schedules, and able to handle money accurately, perform simple math, communicate effectively, work independently, and demonstrate strong attention to detail and customer service skills. A current Responsible Alcohol Training Card or TAM card is required at hire and must be obtained and renewed at the employee’s expense. A current Food Handler Safety Training Card must be obtained before the start date, provided to the store manager, and obtained and renewed at the employee’s expense through the Southern Nevada Health District.
Requirements
- Must be 21 years of age or older.
- Must be flexible to work various schedules.
- Ability to handle money accurately.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Ability to communicate effectively with customers and coworkers.
- Ability to work independently and be self-motivated.
- Ability to perform simple math, including counting, recording, addition, subtraction, and multiplication.
- Must have a current Responsible Alcohol Training Card or TAM card at the time of hire; obtaining and renewing it is at the employee’s expense.
- Must obtain a current Food Handler Safety Training Card before the start date and provide a copy to the store manager; obtaining and renewing it is at the employee’s expense.
Responsibilities
- Provide friendly service to customers.
- Greet and assist customers.
- Operate the cash register to enter convenience store and gasoline purchases; assistance is available if needed.
- Account for all money, cigarettes, and lottery tickets on the assigned shift.
- Check product expiration dates and face off product.
- Follow proper safety protocols and procedures.
- Assist customers with fuel dispensers.
- Perform light janitorial duties and other duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
