Customer Service Associate, Part Time - Site 825

American Retail Services•San Diego, CA
•$18 - $19•Onsite

About The Position

The Customer Service Associate (CSA) provides prompt, efficient, courteous, and quality service to customers in a convenience store and gasoline sales environment. The role includes greeting and assisting customers, operating a cash register, handling money, assisting with fuel dispensers, checking product expiration dates and facing products, and performing light janitorial duties and other assigned tasks. The position is hourly and non-exempt, with a morning or afternoon schedule on Mondays, Tuesdays, and Thursdays. Duties and responsibilities may change based on business needs and organizational requirements.

Requirements

  • Must be flexible to work various schedules.
  • Ability to accurately handle money.
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Ability to communicate effectively with customers and co-workers.
  • Ability to work independently and be self-motivated.
  • Ability to do simple math, including counting, recording, addition, subtraction, and multiplication.
  • Must be able to stand and walk for the duration of the shift.
  • Must regularly lift and/or move up to 20–50 pounds.
  • Must be comfortable working in a convenience store environment.
  • Must maintain a professional appearance and abide by the Dress Code Policy.
  • Must maintain a professional and friendly demeanor toward customers and fellow employees.
  • Daily exposure to gasoline and oil products.
  • Must be able to work in a fast-paced environment.

Responsibilities

  • Provide friendly service to customers.
  • Greet and assist customers.
  • Operate a cash register to enter convenience store and gasoline purchases; assistance is available if needed.
  • Account for all monies, cigarettes, and lottery tickets on the assigned shift.
  • Check product expiration dates and face off product.
  • Follow proper safety protocols and procedures.
  • Assist with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
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