Meat Customer Service PT

TONYS MEATS INC•Centennial, CO
•$16 - $18•Onsite

About The Position

The Meat Customer Service employee is responsible for providing extraordinary customer service to all customers in the Meat Department. The role includes greeting customers, responding to inquiries, handling special requests and orders, preparing and wrapping food, pricing and labeling items, and replenishing demonstrations and display cases. The employee must follow company standards and applicable safety, health, security, food-safety, and regulatory requirements. Regular and consistent attendance is essential. The position is located at Tony's Meats Inc. - Dry Creek in Centennial, Colorado, and is listed as part-time.

Requirements

  • Strong interpersonal and verbal communication skills.
  • Ability to multitask and use organizational skills.
  • Ability to work a flexible schedule, including evenings, holidays, and weekends.

Responsibilities

  • Immediately greet customers and provide extraordinary customer service.
  • Respond to customer inquiries, fulfill special requests through special orders or transfers, and resolve complaints effectively.
  • Promote additional or new products and services by educating customers and offering suggestions.
  • Take customer orders and write ordered items on tickets.
  • Prepare food using recipes or following directions.
  • Wrap items according to Tony’s standards.
  • Label items sold using scales or other pricing methods.
  • Review orders for completeness; when items are out of stock, contact the Department Manager about special orders or contact other stores to check availability.
  • Fulfill special orders and requests using provided tools.
  • Replenish foods in demonstrations and display cases.
  • Follow safety, health, and security rules.
  • Complete special projects and other assigned duties.
  • Uphold the company’s seven guiding principles and support the General Manager’s goals and vision.
  • Maintain a professional personal image and comply with the company uniform policy.
  • Maintain a safe, clean, and well-organized working and shopping environment.
  • Comply with applicable regulations, including HACCP, OSHA, Department of Labor, Weights and Measures, and local food and sanitation laws.
  • Maintain regular and consistent attendance.
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