Meat Customer Service FT

TONYS MEATS INC•Centennial, CO

5d•$16 - $18•Onsite

About The Position

The Meat Customer Service employee is responsible for offering extraordinary customer service to all customers in the Meat Department. The role includes greeting customers, responding to inquiries, fulfilling special requests and orders, resolving complaints, and suggesting products or services. The employee prepares, wraps, labels, and displays food; checks orders for completeness and availability; and follows applicable safety, health, security, and food-handling requirements. Regular and consistent attendance is essential.

Requirements

Strong interpersonal and verbal communication skills.
Ability to multitask and use organizational skills.
Ability to work a flexible schedule, including evenings, holidays, and weekends.

Responsibilities

Immediately greet customers and provide extraordinary customer service.
Respond to customer inquiries, fulfill special requests through special orders or transfers, and effectively resolve complaints.
Educate customers and offer suggestions to encourage sales of products or services.
Take customer orders and write ordered items on tickets.
Prepare food using recipes or following directions.
Wrap items according to Tony’s standards.
Label items sold using scales or other pricing methods.
Review orders for completeness; when items are out of stock, contact the Department Manager about a special order or contact other stores to check availability.
Fulfill special orders and requests using the tools provided.
Replenish foods in demos and display cases.
Follow safety, health, and security rules.
Complete special projects and other assigned duties.
Uphold the company’s seven guiding principles and support the General Manager’s goals and vision.
Present a professional personal image and uphold the company uniform policy.
Maintain a safe, clean, and well-organized working and shopping environment.
Comply with applicable regulatory requirements, including HACCP, OSHA, Department of Labor, Weights and Measures, and local food and sanitation laws.
Maintain regular and consistent attendance.