Customer Service Associate

Par Mar Stores•Pleasant Valley, WV

About The Position

The Customer Service Associate provides prompt and reliable service to each guest. The role requires a strong commitment to teamwork, good communication skills, and the ability to adapt to change. Associates maintain the store and serve customers while following company policies, safety practices, and food-handling procedures.

Requirements

  • Must be at least 16 years of age.
  • Must successfully complete company training.
  • 0–6 months of work experience.
  • Ability to move quickly throughout all parts of the location.
  • Ability to stand for prolonged periods on a hard-surfaced floor.
  • Ability to lift, push, and pull up to 25 pounds at a time.
  • Strong commitment to teamwork, good communication skills, and adaptability.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Maintain the store to management’s needs while providing excellent customer service to each guest.
  • Complete customer transactions by scanning products or manually entering prices, finalizing sales, and collecting payment.
  • Ensure compliance with age restrictions for tobacco, alcohol, and lottery products.
  • Prepare food and beverages to meet customer expectations while following safe food-handling procedures.
  • Maintain a clean and organized store, register area, and backroom.
  • Maintain cleanliness outside the store.
  • Ensure deliveries are made according to company policy.
  • Maintain a safe and secure environment by adhering to company safety methods.
  • Properly record time worked.
  • Complete daily paperwork and record-keeping.

Benefits

  • Training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Company-paid life insurance
  • Weekly pay
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