Customer Service Associate - Temporary

Walgreens•Westport, CT

About The Position

The Customer Service Associate delivers a distinctive, welcoming customer experience and provides courteous, friendly, fast, and efficient service. The role registers customer purchases, handles cash and other checkout transactions, responds to questions and resolves customer issues, and recommends products and related items. The associate supports store operations by maintaining merchandise, displays, inventory, and store cleanliness; following asset protection procedures and applicable regulations for controlled products; and assisting with food handling and stock rotation. The role also provides photo-area services and manages web pickup orders. The associate follows company policies, maintains respectful coworker relationships, attends required training, and completes other assigned tasks. This is a temporary position.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, answer questions, and resolve customer issues.
Model and share customer service best practices, including courteous interactions, proactive assistance, identifying customer needs, and following through until customers are satisfied.
Provide fast, friendly, and efficient service and recommend products, trade-up items, and companion items.
Operate an assigned cash register; process purchases, collect cash, distribute change, and handle voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or as directed by the store manager or shift leader.
Follow company asset protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to policies and procedures.
Assist with consumable-item stock rotation using first-in, first-out methods and restock outs.
Use store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo product recommendations.
Monitor Picture Care Plus web pickup orders, pick requested items, and deliver orders to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend training and complete PPLs requested by the manager or assigned by corporate.
Complete special assignments and other tasks as assigned.