Customer Service Associate - Temporary

Walgreens • Palm Coast, FL

8d

About The Position

Models and delivers a distinctive, delightful customer experience. Registers sales on an assigned cash register and provides courteous, fair, friendly, and efficient checkout service. The role also supports store operations, merchandising, asset protection, photo services, web pickup orders, and store maintenance. Associates comply with company policies and procedures, maintain respectful relationships with coworkers, and complete special assignments as assigned.

Attends training and completes assigned learning activities (PPLs) as requested by a manager or corporate. Must be fluent in reading, writing, and speaking English, except in Puerto Rico. Requires willingness to work a flexible schedule, including evenings and weekends. Six months of retail experience is preferred; prior Walgreens work experience is also preferred.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
• Model and share customer-service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
• Provide courteous, friendly, fast, and efficient service; recommend sale items, trade-up items, and companion products.
• Register purchases, collect cash, distribute change, and process voids, returns, rain checks, refunds, and exchanges as needed.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as required or directed by the store manager or shift leader.
• Implement asset-protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
• Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
• Separate food items and place products according to applicable policies and procedures.
• Assist with stock rotation using the first-in, first-out method and restock out-of-stock consumable items.
• Maintain working knowledge of store systems and equipment.
• Provide photo-area customer service, including digital passport photos, poster printing, creative-machine services, and promotion of photo products.
• Monitor and fulfill web pickup orders, including picking items and delivering orders to customers when they arrive at the store.
• Help maintain clean, neat, and orderly interior and exterior store conditions.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend training, complete assigned PPLs, and complete special assignments and other tasks as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed