Customer Service Agent
VEI Logistics•Fresno, CA
About The Position
The Customer Service Agent will create and enter orders, track orders, communicate order updates to clients, and provide reports. The role also involves answering phone calls, emails, and messages to coordinate the delivery and arrival of customers’ products. The candidate will use analytical skills to prioritize tasks and resolve order-related issues to meet service needs. VEI Logistics is a transportation and warehouse provider for products and goods in the Central Valley and surrounding areas.
Requirements
- Strong analytical skills to prioritize tasks and solve order-related issues.
- Ability to operate Microsoft software suites and web-based software applications.
Responsibilities
- Create and enter orders.
- Track orders.
- Correspond with clients about order updates.
- Provide reports.
- Answer phones, emails, and messages.
- Coordinate the delivery and arrival of customers’ products.
- Prioritize tasks and resolve order-related issues to meet service needs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
