Customer Service Advisor

Mister Car Wash•Edgewater, MD

4d•$18 - $20

About The Position

Mister Car Wash is seeking a Customer Service Advisor to provide outstanding customer service and hospitality in a fast-paced team environment. The role involves building trusting customer relationships, recommending products and services that meet customers’ needs, and helping maintain the location’s appearance and cleanliness. Team members are expected to follow company safety procedures and appearance policies. The work takes place outdoors in varying temperatures and weather conditions.

Requirements

Outgoing personality with strong people and listening skills.
Ability to connect with customers.
Attention to detail and pride in your work.
High energy and interest in being active outdoors in varying temperatures and weather conditions.
Strong work ethic and team-player attitude.
Ability to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
Ability to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.

Responsibilities

Build trusting relationships with customers and recommend products and services that best meet their needs.
Create positive customer experiences through outstanding service and hospitality in every interaction.
Help maintain the location’s appearance and cleanliness.
Follow Mister Car Wash safety procedures and policies, including appearance expectations.
Work collaboratively with the team in a fast-paced environment.

Benefits

Competitive hourly pay and tips.
Daily pay options available at no cost.
Generous paid time off starting day one.
Medical, dental, and vision benefits.
401(k) with company match.
Flexible scheduling.
Growth opportunities with a national employer; 90 percent of managers were promoted from within.
Opportunity for performance-based pay increases after 30 days of employment.
Training and development.
Free weekly car washes.