Customer Service Advisor
Mister Car Wash•Lancaster, PA
•Onsite
About The Position
Customer Service Advisors provide welcoming, energetic service to customers at Mister Car Wash. They sell car wash products and Unlimited Wash Club memberships, anticipate and resolve customer needs, and help ensure each customer leaves with a clean, dry, and shiny car. The role also includes hands-on site upkeep and teamwork in a fast-paced, outdoor environment. Team members should be open to feedback and learning, reliable, and available for varied shifts, including weekends and holidays.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Enjoy working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer warmly.
- Enthusiastically sell products and Unlimited Wash Club memberships.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
