Customer Service Advisor

Mister Car Wash•Edgewater, MD

About The Position

Mister Car Wash is seeking a Customer Service Advisor to provide outstanding customer service and hospitality in a team-oriented environment. The role involves building trusting relationships with customers, recommending products and services suited to their needs, creating positive customer experiences, and helping maintain the location’s appearance and cleanliness. The advisor must follow company safety procedures, policies, and appearance expectations. Work is active and outdoors in varying temperatures and weather conditions.

Requirements

  • Outgoing personality with strong people and listening skills.
  • Ability to connect with customers.
  • Attention to detail and pride in work.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • Strong work ethic and a team-player attitude.
  • Ability to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Ability to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.

Responsibilities

  • Build trusting relationships with customers.
  • Recommend products and services that best meet customers’ needs.
  • Provide outstanding service and hospitality in every customer interaction.
  • Help maintain the location’s appearance and cleanliness.
  • Follow Mister Car Wash safety procedures and policies, including appearance expectations.
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