Customer Service Advisor
About The Position
At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.
Requirements
- Effective interpersonal, oral communication skills
- Enjoy interacting with people face-to-face
- Friendly and ready to work as part of a customer-focused team
- Eagerness to learn and grow
- Can occasionally lift up to 50 pounds
- Full mobility and the ability to work with your hands above your head
- Can stand for extended periods of time and climb stairs
Responsibilities
- Deliver a positive first impression to each guest with a warm, friendly greeting
- Present oil change options and additional services based on manufacturer recommendations
- Build trust and win repeat, loyal customers
- Evaluate customers' needs, working quickly and efficiently
- Provide hands-on assistance under the hood as needed
- Master products, services, and company knowledge
Benefits
- Competitive pay starting at $16.50 to $17.50 per hour
- Flexible work schedule
- On-the-job training
- Paid weekly
- Company provided uniforms and tools
- We promote from within – a commitment we are passionate about
- No late evenings
- Tuition assistance program
- Paid time off and holidays
- Medical, dental, vision, and 401(k) savings plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
