Customer Service Advisor

Stonebriar Auto Services LLC•Waverly, MI

About The Position

Stonebriar Auto Services is hiring full-time and part-time Guest Service Advisors, also called Customer Service Advisors or CSAs, for Jiffy Lube Multicare. Jiffy Lube is described as a leader in vehicle preventive maintenance services, with more than 2,000 locations, and Stonebriar Auto Services as a rapidly growing Jiffy Lube franchise. The successful candidate confers with guests to determine or suggest diagnostic and mechanical services needed for their vehicles. Work must be performed safely and efficiently while providing an outstanding guest service experience and contributing to an energetic, fun working environment. A current, valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Requirements

  • Current and valid driver's license.

Nice To Haves

  • Previous experience in an automotive service environment is preferred but not required.

Responsibilities

  • Confer with guests to determine or suggest the diagnostic and mechanical services needed for their vehicles.
  • Perform all work in a safe and efficient manner.
  • Provide an outstanding guest service experience.
  • Contribute to an energetic and fun working environment.

Benefits

  • Competitive wage.
  • Generous discount on Jiffy Lube services, including Multicare services such as tires, brakes, and repairs, at company cost, with no charge for labor.
  • Full-time team members are eligible for paid time off.
  • Full-time team members are eligible for health, dental, and optical insurance.
  • Full-time team members are eligible for life and disability insurance.
  • Career advancement opportunities are available.
  • The company plans to launch a 401(k) retirement plan in the future.
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