Customer Service Advisor
About The Position
Valvoline Instant Oil Change (VIOC), a division of Valvoline, is hiring Customer Service Advisors. This role offers a rewarding career with great pay, outstanding benefits, and opportunities for growth. VIOC provides an award-winning training program and values that help employees reach their goals. As a Customer Service Advisor, you will be the first and last impression for customers, building loyalty through product and service knowledge. The training program will equip you with the skills to be confident and exceptional both mechanically and in customer communication.
Requirements
- Effective interpersonal, oral communication skills
- Enjoy interacting with people face-to-face
- Friendly and ready to work as part of a customer-focused team
- Eagerness to learn and grow
- Ability to lift up to 50 pounds
- Full mobility and the ability to work with your hands above your head
- Ability to stand for extended periods of time and climb stairs
Responsibilities
- Deliver a positive first impression to each guest with a warm, friendly greeting
- Present oil change options and additional services based on manufacturer recommendations
- Build trust and win repeat, loyal customers
- Evaluate customers' needs, working quickly and efficiently
- Provide hands-on assistance under the hood as needed
- Master products, services, and company knowledge
Benefits
- Competitive pay
- Flexible work schedule
- On-the-job training
- Flexible hours
- Promotion from within
- No late evenings
- Tuition reimbursement
- Paid vacation, holidays, and sick time
- Medical, dental, vision, and 401(k) savings plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
