Customer Service Advisor

Precision Tune Auto Care - VA Langley 043-37 • Hampton, VA

5d • $17 - $19

About The Position

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to serve as the first point of contact for customers. The role combines customer service and sales with routine vehicle services in a fast-paced automotive shop. The advisor greets customers in-store and over the phone, schedules appointments, explains services, sells parts and automotive services, and helps resolve customer concerns. The position also supports shop productivity through work-order and register transactions, follows safety procedures, and maintains a clean, organized work area.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• At least 1 year of automotive service experience.
• Strong customer service and communication skills.
• Comfort with basic math and calculating discounts and commissions.
• Ability to work days, nights, weekends, and holidays.
• Ability to lift up to 50 pounds and frequently stand, walk, bend, stoop, kneel, and reach.
• Ability to climb ladders and safely operate a vehicle.

Nice To Haves

• At least 1 year of sales experience.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments and explain services.
• Sell parts and automotive services.
• Perform routine vehicle services, including oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
• Support shop productivity through work-order and register transactions.
• Follow safety procedures and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

Benefits

• Competitive pay of $17–$19 per hour.
• Medical, dental, and vision insurance, with coverage beginning on the first of the month after the hire date.
• Retirement plan enrollment available.
• Paid time off.
• Closed evenings and Sundays.
• Seven paid holidays off.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED