Customer Service Advisor
About The Position
Mister Car Wash is seeking a Customer Service Advisor to deliver exceptional customer service and support the customer experience at its car wash locations. The role involves building trusting customer relationships, recommending products and services that meet customer needs, and creating welcoming, memorable service interactions. Advisors also help maintain the location’s appearance and cleanliness and follow company safety procedures and appearance expectations. The position involves active outdoor work in varying temperatures and weather conditions, along with extended periods of mobility.
Requirements
- Outgoing personality with strong people and listening skills.
- Ability to connect with customers.
- Attention to detail and pride in work.
- High energy and interest in being active outdoors in varying temperatures and weather conditions.
- Strong work ethic and team-player attitude.
- Ability to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
- Ability to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
Responsibilities
- Work as part of a team in a fun environment.
- Build trusting relationships with customers and recommend products and services that best meet their needs.
- Create “Wow” moments by providing outstanding service and hospitality in every interaction.
- Help maintain the location’s appearance and cleanliness.
- Follow Mister Car Wash safety procedures and policies, including appearance expectations.
Benefits
- Paid time off from day one.
- Affordable medical, dental, and vision benefits.
- 401(k) match.
- Tuition reimbursement.
- Same-day pay access.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
