Customer Service Administrator

Aston Carter•Carson City, NV
•$25 - $30•Onsite

About The Position

This contract-to-hire role provides administrative and customer service support to help a busy team manage its workload. The initial focus is on data entry and order management while learning the company’s ERP system and internal processes. The position is fully onsite in Carson City, Nevada.

Requirements

  • Strong data entry experience.
  • Attention to detail.
  • Administrative or customer service experience.
  • Comfort learning new software systems.
  • Professional email communication skills.

Nice To Haves

  • Basic Excel skills.
  • Experience with ERP systems.
  • Exposure to accounting functions such as invoicing, deposits, and filing.
  • Inventory or cycle count experience.

Responsibilities

  • Enter customer orders and maintain order specifications and status updates.
  • Provide customer support by email.
  • File paperwork and provide administrative support.
  • Update spreadsheets with order status information.
  • Learn and use a new ERP system.
  • Send invoices to customers.
  • Post bank deposits.
  • Provide basic accounting support, limited to filing and related tasks rather than advanced accounting.
  • Assist with cycle counting and inventory support.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Life insurance, including voluntary life and AD&D coverage for employees and dependents
  • Short- and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off or leave, such as PTO, vacation, or sick leave
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