Customer Sales-Service Representative - Part Time

Smart City Networks Career • Seattle, WA

6d • Onsite

About The Position

Smart City Networks is seeking a part-time Customer Sales-Service Representative to work on-site at the Seattle Convention Center. The role supports exhibitors, event organizers, and guests during live events, helping them obtain services and ensuring service delivery runs smoothly. The position offers hands-on experience in customer service, technology, sales, and event operations in a fast-paced environment with changing event schedules.

Requirements

• High school diploma or equivalent.
• Friendly, professional communication skills and a customer-first attitude.
• Comfort using computers and learning new technology.
• Strong organizational skills and attention to detail.
• Self-motivated, dependable, and able to work well with a team.
• Ability to adapt to a fast-paced environment and changing event schedules.
• Availability to work a flexible, event-based schedule, including evenings, weekends, and holidays.
• Authorization to work in the U.S.; visa sponsorship is not available.
• Successful background check is required for employment.

Responsibilities

• Welcome and assist exhibitors and guests at the service desk during live events.
• Process service orders and payments using internal systems.
• Answer questions, provide support, and recommend services to meet customer needs.
• Coordinate with the operations team to ensure services are delivered accurately and on time.
• Maintain organized and accurate customer documentation.
• Identify opportunities to recommend additional products and services.
• Help create a positive customer experience in a fast-paced, event-driven environment.

Benefits

• Training provided.
• Opportunity to build skills in customer service, technology, sales, and event operations.
• Opportunity to learn from experienced professionals and grow internally.
• Supportive, collaborative workplace.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED