Customer Sales & Service Representative

FCX Performance•Woodward, OK
•Onsite

About The Position

The Customer Sales & Service Representative works in a fast-paced, team-oriented environment, partnering with customers and Account Managers to identify products and services, address customer needs, and build positive, ongoing business relationships. The role supports customer inquiries, quotes, order processing, expediting and returns, and parts sourcing. It also assists with sales, stockroom tasks as needed, and driving and delivering materials to customers. The position is performed onsite and requires the ability to lift up to 50 pounds and a valid driver's license with a clean driving record. The position is not eligible for relocation benefits, and candidates must be authorized to work in the United States; visa sponsorship is not available. Applied Industrial Technologies describes its culture as friendly, inclusive, team-oriented, and supportive of career advancement, professional development, and training. Career paths are available in sales, operations, and management.

Requirements

  • At least 1 year of customer service or inside sales experience.
  • Strong attention to detail.
  • High school diploma or equivalent.
  • Ability to lift up to 50 pounds.
  • Valid driver's license and clean driving record (MVR).
  • Must be authorized to work in the United States; work visa sponsorship is not available.

Responsibilities

  • Partner with customers and Account Managers to identify products and services, address customer needs, and build positive ongoing business relationships.
  • Process customer inquiries, quotes, orders, expediting requests, and returns.
  • Source parts.
  • Assist in generating sales.
  • Help in the stockroom as needed.
  • Drive and deliver materials to customers.

Benefits

  • Competitive hourly pay.
  • Monthly, quarterly, and annual bonus opportunities.
  • 401(k) with company match.
  • Insurance.
  • Time off.
  • Tuition reimbursement.
  • Employee assistance.
  • Professional development and training.
  • Career paths in sales, operations, or management.
  • Work/life balance.
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