Customer Sales & Serv Rep

FCX Performance•Pasadena, TX
•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative in Pasadena, Texas. This onsite role provides timely, professional support to customers and the sales team at a service center. Working in a fast-paced, team-oriented environment, the representative partners with customers and an Account Manager to identify products and services, address customer needs, and build positive, ongoing business relationships. The role may also include stockroom assistance and order delivery to customers. Applied Industrial Technologies describes its culture as friendly, inclusive, and supportive of career advancement, with opportunities for professional development and career paths in sales, operations, or management. The company offers competitive hourly pay, bonus opportunities, and benefits. The position's stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., and it is not eligible for relocation benefits. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Requirements

  • At least 1 year of customer service or inside sales experience.
  • High school diploma or equivalent.
  • Attention to detail and accuracy.
  • Ability to multitask and a sense of humor.
  • Written and verbal communication skills, including English grammar.
  • Basic computer skills, including Excel.
  • Ability to lift up to 50 pounds.
  • Valid driver's license and clean motor vehicle record (MVR).
  • Must be authorized to work in the United States; work visa sponsorship is unavailable.
  • Position must be performed onsite; relocation benefits are not available.

Nice To Haves

  • Experience in industrial distribution or a parts counter environment.
  • Knowledge of hydraulics, bearings, or power transmission.
  • Mechanical aptitude.

Responsibilities

  • Respond to customer inquiries and prepare quotes.
  • Process orders and handle expediting and returns.
  • Source parts to meet customer needs.
  • Assist in generating sales.
  • Partner with customers and the Account Manager to identify products and services, solve customer needs, and build positive business relationships.
  • Help in the stockroom as needed.
  • Deliver orders to customers as needed.
  • Provide professional and timely support to the sales team and customers.

Benefits

  • Competitive hourly pay.
  • Monthly, quarterly, and annual bonus opportunities.
  • 401(k) with company match.
  • Insurance.
  • Time off.
  • Tuition reimbursement.
  • Employee assistance.
  • Professional development and training.
  • Career paths in sales, operations, or management.
  • Work-life balance.
  • Team-oriented company culture.
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