Customer Sales & Serv Rep

1100 Applied Industrial Technologies, Inc.•Wichita, KS

6d•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales & Serv Rep in Wichita, Kansas. This onsite role provides professional, timely support to the sales team and customers at a service center. The representative partners with customers and an Account Manager to identify products and services, address customer needs, and build positive, ongoing business relationships in a fast-paced team environment. The role also includes customer service and inside-sales support, order processing, sourcing parts, assisting with sales, and occasional stockroom or delivery duties. The company describes its culture as friendly, inclusive, team-oriented, and supportive of career advancement, with opportunities to pursue career paths in sales, operations, or management.

Requirements

At least 1 year of customer service or inside sales experience.
High school diploma or equivalent.
Attention to detail and accuracy.
Ability to multitask.
Written and verbal communication skills, including English grammar.
Basic computer skills, including Excel.
Ability to lift up to 50 lbs.
Valid driver's license and a clean driving record (MVR).
Must be authorized to work in the United States; work visa sponsorship is not available.

Nice To Haves

Experience in industrial distribution or a parts counter environment.
Knowledge of hydraulics, bearings, or power transmission.
Mechanical aptitude.

Responsibilities

Respond to customer inquiries and provide customer service.
Prepare quotes and process orders.
Expedite orders and handle returns.
Source parts to meet customer needs.
Partner with customers and the Account Manager to identify products and services and build positive business relationships.
Assist in generating sales.
Help in the stockroom as needed.
Deliver orders to customers as needed.