Customer Sales & Serv Rep

1100 Applied Industrial Technologies, Inc.•Pasadena, TX
•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales and Service Representative in Pasadena, Texas. This onsite role provides professional, timely support to the sales team and customers at a service center. The representative works with customers and an Account Manager to identify products and services, address customer needs, and build positive ongoing business relationships in a fast-paced team environment. Duties may also include stockroom support and delivering orders to customers as needed. The company describes its culture as friendly, inclusive, team-oriented, and supportive of career advancement, professional development, and work-life balance. Career paths are available in sales, operations, or management. The role's stated schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday.

Requirements

  • At least 1 year of customer service or inside sales experience.
  • High school diploma or equivalent.
  • Attention to detail and accuracy.
  • Ability to multitask.
  • Written and verbal communication skills, including English grammar.
  • Must be able to lift up to 50 lbs.
  • Valid driver's license and clean driving record (MVR).
  • Basic computer skills, including Excel.
  • Must be authorized to work in the United States; visa sponsorship is not available.

Nice To Haves

  • Experience in industrial distribution or a parts counter environment.
  • Knowledge of hydraulics, bearings, or power transmission.
  • Mechanical aptitude.
  • A sense of humor.

Responsibilities

  • Respond to customer inquiries and prepare quotes.
  • Process orders and handle expediting and returns.
  • Source parts.
  • Assist in generating sales.
  • Partner with customers and the Account Manager to find products and services, solve customer needs, and build positive business relationships.
  • Help in the stockroom as needed.
  • Deliver orders to customers as needed.

Benefits

  • Competitive hourly pay.
  • Monthly, quarterly, and annual bonus opportunities.
  • 401(k) with company match.
  • Insurance.
  • Time off.
  • Tuition reimbursement.
  • Employee assistance.
  • Career paths in sales, operations, or management.
  • Professional development and training.
  • Work-life balance.
  • Team-oriented company culture.
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