Customer Relations Associate
About The Position
This entry-level, on-site role builds strong customer relationships by providing responsive service and resolving routine concerns. It involves regular face-to-face interaction and is suited to someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes. A typical day may include assisting customers in person with questions and requests, clearly communicating solutions and service information, coordinating follow-up with internal teams, and maintaining a professional and welcoming customer experience. A strong candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience may be helpful, and transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.
Requirements
- Personable and dependable.
- Comfortable starting conversations.
- Organized and coachable.
- Able to communicate professionally in a fast-moving environment.
Nice To Haves
- Related experience may be helpful.
- Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.
Responsibilities
- Assist customers in person with questions and requests.
- Communicate solutions and service information clearly.
- Coordinate follow-up with internal teams.
- Maintain a professional and welcoming customer experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
