Customer Relations Associate

Franklin Electric•Fort Myers, FL

About The Position

Franklin Water Treatment, a Division of Franklin Electric, is seeking a dedicated Customer Relations Associate to represent the company’s commitment to exceptional service and support. The role is suited to a dependable, detail-oriented professional who communicates well, builds strong customer relationships, and delivers high-quality service. The associate should be able to multitask, stay organized, and work effectively in a fast-paced environment while contributing to the team’s success.

Requirements

  • High school diploma or GED (required).
  • Strong communication skills.
  • Ability to multitask, stay organized, and work under pressure.
  • High attention to detail.
  • Strong critical-thinking and problem-solving skills.
  • Proficiency in Microsoft Office.

Nice To Haves

  • 0–3 years of relevant experience or training in customer service or a related field (preferred).

Benefits

  • Generous paid time off and holidays
  • Health, dental, vision, and life insurance
  • Paid parental leave
  • 401(k) plan with company match and service contributions
  • Short- and long-term disability
  • Fertility and adoption support
  • Undergraduate and graduate tuition reimbursement
  • Training and career growth opportunities
  • Health and wellness programs
  • Employee discount program
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