Customer Relations Associate

Franklin Electric•Avon, IN

About The Position

Franklin Water Treatment, a division of Franklin Electric, is seeking a dedicated Customer Relations Associate to represent its commitment to exceptional service and support. The role is suited to a detail-oriented, dependable professional with a strong work ethic who can deliver high-quality customer service, build strong relationships, and contribute to the team’s success. The associate should be able to multitask and remain organized in a fast-paced environment.

Requirements

  • High school diploma or GED required.
  • Strong communication skills.
  • Ability to multitask, stay organized, and work under pressure.
  • High attention to detail.
  • Strong critical-thinking and problem-solving skills.
  • Proficiency in Microsoft Office.

Nice To Haves

  • 0–3 years of relevant experience or training in customer service or a related field.

Benefits

  • Generous paid time off and holidays.
  • Health, dental, vision, and life insurance.
  • Paid parental leave.
  • 401(k) plan with company match and service contributions.
  • Short- and long-term disability.
  • Fertility and adoption support.
  • Undergraduate and graduate tuition reimbursement.
  • Opportunities for training and career growth.
  • Health and wellness programs.
  • Employee discount program.
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