Customer Program Manager - Automotive

Qnity Electronics•Chesterfield, MO

About The Position

Qnity is seeking an experienced Customer Program Manager to lead cross-functional teams through the development and launch of automotive products and programs. The role manages projects from planning and product development through production, acting as the key link between customers and internal Engineering, Manufacturing, Quality, Operations, and other teams. The manager drives milestones, manages priorities, monitors program costs, and ensures projects meet customer, quality, safety, and business requirements. The position supports coordination with domestic and international stakeholders across multiple time zones. Sponsorship is not available now or in the future for this opportunity.

Requirements

Bachelor’s degree in Sales, or relevant experience may be considered in lieu of a degree.
Experience coordinating cross-functional technical or engineering teams.
Understanding of the processes and functional relationships required to move a product from design and development into production.
Demonstrated ability to manage project milestones, competing priorities, schedules, and cost targets.
Strong written and verbal communication skills and ability to work effectively with customers and internal stakeholders.
Strong organizational, time-management, and problem-solving skills.
Ability to succeed in a fast-paced environment while maintaining strong attention to detail.
Proficiency with common business and project-management software.
Ability to support collaboration with domestic and international teams across multiple time zones.

Nice To Haves

Experience within the automotive industry or supporting automotive customers and product-development programs.
Experience with manufacturing processes and production environments.
Previous experience leading complex cross-functional product-development programs.
Previous leadership or managerial experience.
PMP, PMI, or related project/program management certification.
Experience managing multiple product-development programs simultaneously.
Experience working directly with commercial customers throughout product development and launch.

Responsibilities

Define, develop, and manage program plans, milestones, priorities, and deliverables.
Lead cross-functional product-development and project teams involving multiple engineering disciplines.
Coordinate activities across Engineering, Manufacturing, Quality, Operations, and other functions to achieve program requirements.
Drive programs from product development through production and launch.
Monitor program schedules, risks, dependencies, and overall execution.
Manage program cost targets established by senior leadership.
Set priorities and provide direction across multiple concurrent projects or programs.
Serve as the primary commercial interface with customers throughout the program lifecycle.
Facilitate program reviews, cross-functional meetings, and customer communications.
Identify potential program risks and coordinate actions to keep projects on schedule and aligned with customer expectations.
Ensure activities comply with established quality and safety systems and standards.
Coordinate effectively with domestic and international stakeholders across multiple time zones.