Customer Program Manager

Ichor • Sauk Rapids, MN

20h

About The Position

The Customer Program Manager supports project management and field teams in a construction environment by coordinating project commitments, documentation, procurement, reporting, and production monitoring. The role works with vendors and subcontractors, helps ensure work follows current drawings and specifications, and communicates project information to internal and external stakeholders.

This position is based at an ITAR-compliant business site. Due to ITAR regulations, Ichor Systems can employ only U.S. persons, as defined in the posting.

Requirements

• Four-year business degree or equivalent experience.
• Ability to plan and organize work effectively.
• Strong attention to detail.
• Ability to analyze problems, propose solutions, make logical decisions, and carry them out.
• Demonstrated ability to perform multiple tasks accurately in a fast-paced construction environment.
• Strong computer skills, including proficiency in Excel and Word.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships with clients, subcontractors, and office staff.
• Must be a U.S. person for employment at this ITAR-compliant site: a lawful permanent resident or a protected person (citizen, national, refugee, or person granted asylum). Non-citizens with other visas are not eligible.

Nice To Haves

• Knowledge of project management software such as Procore, Sage, or Bluebeam.
• Knowledge of scheduling tools such as MS Project.

Responsibilities

• Generate, distribute, and track project commitments, including subcontracts and purchase orders, with appropriate vendors.
• Generate, distribute, and track change orders to subcontractors based on approved information.
• Assist with generating punch lists, site observations, and other project documentation, and track progress and completion.
• Assist with generating and reviewing daily reports, editing them, and distributing them as directed by project managers.
• Work with project management and field staff to provide accurate information for reports and compose original correspondence.
• Attend project management meetings in the office and field as needed; take notes and prepare and distribute meeting minutes.
• Assist in procuring supplies and materials as directed by project managers.
• Ensure parts are built to the most up-to-date drawings, specifications, addenda, and standards.
• Collaborate with the project management group to monitor production and complete associated reporting.

Benefits

• Medical, dental, and vision plans available across all locations.
• Paid time-off program.
• Paid holidays.
• Benefits summary provided during the interview process.

What This Job Offers

• Job Type: Full-time