Customer Program Manager

Ichor Systems • Sauk Rapids, MN

1d • $72,000 - $122,400

About The Position

The Customer Program Manager supports project management and field teams by coordinating vendor commitments, project documentation, reporting, procurement, and production monitoring. The role helps ensure project work and parts align with the latest drawings, specifications, addenda, and standards. The position is located at an ITAR-compliant business site; only US Persons are eligible for employment at this location.

Requirements

• A four-year business degree or equivalent experience.
• Ability to plan and organize work effectively.
• Strong attention to detail.
• Ability to analyze problems, propose solutions, make logical decisions, and carry them out.
• Demonstrated ability to perform multiple tasks accurately in a fast-paced construction environment.
• Strong computer skills, including proficiency in Excel and Word.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships with clients, subcontractors, and office staff.
• Must be a US Person to work at the ITAR-compliant location. The posting defines this as a lawful permanent resident or a protected person (citizen, national, refugee, or person granted asylum); other visa holders are not eligible.

Nice To Haves

• Knowledge of project management software such as Procore, Sage, or Bluebeam.
• Knowledge of scheduling tools such as MS Project.

Responsibilities

• Generate, distribute, and track project commitments, including subcontracts and purchase orders, with vendors.
• Generate, distribute, and track change orders to subcontractors based on approved information.
• Assist with generating punch lists, site observations, and other project documentation, and track progress and completion.
• Assist with generating, reviewing, editing, and distributing daily reports as directed by project managers.
• Work with project management and field staff to provide accurate report information and compose original correspondence.
• Attend project management meetings in the office and field as needed; take notes and prepare and distribute meeting minutes.
• Assist with procuring supplies and materials as directed by project managers.
• Ensure parts are built to the most up-to-date drawings, specifications, addenda, and standards.
• Collaborate with the project management group to monitor production and complete associated reporting.

Benefits

• Medical, dental, and vision plans across all locations.
• Paid time-off program.
• Paid holidays.

What This Job Offers

• Job Type: Full-time