Customer Logistics Manager - Last Mile

Ryder Supply Chain Solutions • Lathrop, CA

18d

About The Position

Ryder is hiring a Customer Logistics Manager to support its Last Mile operations in Lathrop, California. The role oversees day-to-day operations within an assigned function and is responsible for operations and account management, including leading direct reports and achieving daily operational goals. The schedule is Monday–Friday or Tuesday–Saturday, with flexibility to work an opening shift beginning at 5:00 a.m. or a closing shift ending at 7:00 p.m. The role is salaried and pays $78,000 per year. Experience in last-mile delivery management is preferred.

Requirements

• High school diploma or GED required.
• At least two years of relevant experience in supply chain, logistics, warehousing, or a related industry field.
• At least one year of direct supervisory or leadership experience.
• Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access.
• Advanced logistics industry knowledge.
• Advanced knowledge of customer/company local and federal regulations.
• Intermediate knowledge of supply chain management components.
• Advanced knowledge of manufacturing and production.
• Strong oral and written communication skills.
• Ability to work within international functional teams, independently, and as part of a team.
• Strong analytical ability to address unusual and difficult problems.
• Demonstrated technical and professional skills in a job-related area.
• Ability to make timely decisions and build professional relationships across organizational levels.
• Flexibility, self-direction, and ability to work in a fast-paced environment.
• Strong multitasking, organizational, time-management, detail-orientation, and follow-up skills.

Nice To Haves

• Bachelor’s degree in Business, Logistics, or Supply Chain.
• Experience in last-mile delivery management.

Responsibilities

• Manage customer service satisfaction and expectations.
• Manage staffing performance and the development of exempt and non-exempt employees.
• Manage day-to-day planning and scheduling.
• Manage health and safety.
• Ensure compliance with state, local, and federal regulations.
• Oversee day-to-day operations and account management within the assigned function.
• Lead direct reports and achieve daily operational goals.
• Provide off-shift support in the event of a critical customer network disruption or crisis.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits beginning after 30 days.
• 401(k) savings plan with company match.
• Discounted employee stock purchase options.
• Employee discounts on tools, cars, appliances, travel, and other items.
• Paid major holidays.
• Paid time off within the first year.
• Up to 12 weeks of paid maternity leave.
• Life insurance and disability insurance options.
• Paid leave for vacation, illness, bereavement, family, and parental needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED