Customer Experience Data Intern

Prologis • Atlanta, GA

6d

About The Position

The Customer Experience Data Intern supports a pilot using agentic AI to organize and analyze customer feedback and operational data. The intern tests tagging logic, validates AI-generated outputs, and identifies customer themes and trends for Customer Experience partners. The role also includes analyzing survey data, researching customer experience practices outside Prologis, and sharing findings through dashboards or visual summaries. Findings will inform recommendations on whether and how the pilot can scale and help explore new ways to collect customer feedback.

The Prologis Summer Internship Program provides students with 10–12 weeks of practical work experience and opportunities to collaborate on significant projects, connect with company leaders through seminars and Q&A sessions, and take local market tours. The position is based in Atlanta, Georgia.

Requirements

• Currently enrolled in an undergraduate program as a rising sophomore, junior, or senior, or currently enrolled in a graduate program.
• Experience using Microsoft Office applications, especially Excel, and familiarity with the Qualtrics survey platform.
• Clear verbal and written communication skills.
• Ability to review information carefully, identify relevant findings, and communicate them clearly.
• Attention to detail and commitment to professionalism and integrity.
• Curiosity and a strong desire to learn and grow.
• Collaborative team player who contributes to a supportive team environment.

Nice To Haves

• Coursework or project experience in customer experience, customer or market research, survey analysis, business, or data analytics.
• Coursework or project experience summarizing qualitative or quantitative feedback or conducting research to identify customer themes.
• Experience creating dashboards, charts, or other visual summaries of data.
• Coursework or project experience using AI to categorize, analyze, or summarize information.
• Creative mindset and openness to taking on new challenges.
• Willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed.
• Sound judgment, creative thinking, and accountability for outcomes.

Responsibilities

• Support a pilot using agentic AI to tag and analyze customer feedback and operational data, producing actionable insights.
• Test and refine tagging logic, validate AI-generated outputs, and identify key themes and trends.
• Document findings and recommendations to help determine how the approach can scale.
• Analyze survey data and conduct external customer experience research.
• Explore new ways to collect feedback and create dashboards or visual summaries for business partners.

Benefits

• Healthcare, dental, and vision insurance for employees and eligible dependents are described as benefits for full-time US roles.
• 401(k) retirement plan with a company match of 50% up to 12% of eligible compensation.
• PTO with a starting accrual of 22 days a year.
• Paid holidays.
• Volunteer time.
• Wellness, financial, and work/lifestyle-specific benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed