Customer Experience Data Intern

Prologis • Atlanta, GA

9d • $25 - $40

About The Position

Prologis is seeking an undergraduate or graduate intern for its 10–12-week Summer Internship Program. Interns gain practical experience through significant projects, connect with company leaders through seminars and Q&A sessions, and participate in local market tours to learn about Prologis’ business.

The Customer Experience Data Intern will support a pilot using agentic AI to organize and analyze customer feedback and operational data. The intern will test tagging logic, validate AI-generated outputs, identify customer themes and trends, analyze survey data, and research customer experience practices outside Prologis. They will help share findings through dashboards or visual summaries and document recommendations to inform whether and how the pilot can scale. The role will also explore new ways to collect customer feedback.

Requirements

• Currently enrolled in an undergraduate program as a rising sophomore, junior, or senior, or currently enrolled in a graduate program.
• Experience using Microsoft Office applications, especially Excel, and familiarity with the Qualtrics survey platform.
• Clear verbal and written communication skills.
• Ability to review information carefully, identify relevant findings, and communicate them clearly.
• Attention to detail and commitment to professionalism and integrity.
• Curiosity and a strong desire to learn and grow.
• Collaborative team player who contributes to a supportive team environment.

Nice To Haves

• Coursework or project experience in customer experience, customer or market research, survey analysis, business, or data analytics.
• Coursework or project experience summarizing qualitative or quantitative feedback or conducting research to identify customer themes.
• Experience creating dashboards, charts, or other visual summaries of data.
• Coursework or project experience using AI to categorize, analyze, or summarize information.
• Creative mindset and openness to taking on new challenges.
• Willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed, with sound judgment, creative thinking, and accountability for outcomes.

Responsibilities

• Support a pilot using agentic AI to tag and analyze customer feedback and operational data, producing clear, actionable insights.
• Test and refine tagging logic, validate AI-generated outputs, and identify key themes and trends.
• Document findings and recommendations to help determine how to scale the approach.
• Analyze survey data and conduct external customer experience research.
• Explore new ways to collect feedback and create dashboards or visual summaries for business partners.

Benefits

• Healthcare, dental, and vision insurance for employees and eligible dependents in full-time US roles.
• Wellness, financial, and work/lifestyle-specific benefits.
• 401(k) retirement plan with a company match of 50% up to 12% of eligible compensation.
• PTO starting at 22 days per year, in addition to paid holidays and volunteer time.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed