Customer Experience Attendant
About The Position
The Customer Experience Attendant supports customers and store operations by providing courteous assistance, retrieving and maintaining shopping carts, helping load groceries into vehicles, and keeping the parking lot, vestibule, entrance, exit, and other areas clean and safe. The role also assists cashiers with bagging, responds to intercom pages, performs cleaning and waste-disposal tasks, and may use motor-driven cleaning equipment after turning 18 and completing training. The attendant reports repair, maintenance, safety, and supply needs to store management and cooperates with coworkers and supervisors to support the department and store. Other duties may be assigned by management. This position has no supervisory responsibilities. The position requires completion of, or progress toward, a high school diploma or GED. No prior experience is required.
Requirements
- Completed or working toward a high school diploma or general education degree (GED).
- No prior experience required.
- Ability to perform the essential duties satisfactorily.
Responsibilities
- Greet customers as they enter the store, thank them as they leave, answer questions, and provide assistance.
- Retrieve shopping carts from the premises, move them from cart corrals to the store entrance, remove debris, and take defective carts out of service.
- Help customers load groceries into vehicles.
- Keep the parking lot, vestibule, and front-end areas clean and free of debris; maintain trash and recycling receptacles.
- Watch for safety hazards, especially at entrances and exits, and help keep the sales floor free of slip and trip hazards.
- Assist cashiers with bagging groceries and respond promptly to intercom pages.
- Sweep, wash, mop, clean restrooms and break rooms, replenish supplies, dispose of waste, and maintain orderly building and grounds.
- Operate motor-driven cleaning equipment when at least 18 years old and properly trained, and keep cleaning equipment in good repair.
- Clear snow and ice from sidewalks and the store porch when needed.
- Notify store management about needed repairs or maintenance, unsafe conditions, and supply needs.
- Cooperate with coworkers and supervisors to support smooth store operations and continuously improve job performance.
- Complete other duties as required by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
