Customer Experience Attendant

Weis Markets • East Stroudsburg, PA

5d

About The Position

The Customer Experience Attendant helps provide a positive customer experience by greeting customers, answering questions, assisting with groceries, and supporting store cleanliness and safety. The role retrieves and maintains shopping carts, assists cashiers with bagging, responds to intercom pages, performs cleaning duties throughout the store and surrounding areas, and reports maintenance, safety, or supply needs to management. The position has no supervisory responsibilities and may include other duties as assigned by management.

Requirements

• Completed or working toward a high school diploma or GED.
• Ability to perform the essential duties satisfactorily.
• No prior experience required.

Responsibilities

• Greet customers cheerfully as they enter the store and thank them as they leave; answer questions and provide customer assistance.
• Safely retrieve shopping carts from the premises, move them from cart corrals to the store entrance, remove debris, and take defective carts out of service.
• Help customers load groceries into vehicles.
• Keep the parking lot, store vestibule, entrance, exit, and front end clean and free of debris and hazards.
• Maintain trash and recycling receptacles, emptying them and replacing bags as needed.
• Assist cashiers by bagging groceries and respond promptly to intercom pages.
• Sweep, wash, mop, and perform general cleanup; clean restrooms and break rooms, replenish supplies, dispose of waste, and maintain the building and grounds.
• Operate motor-driven cleaning equipment when over 18 and properly trained; maintain cleaning equipment in good repair.
• Help keep the sales floor free of slip and trip hazards and, when needed, clear snow and ice from sidewalks and the store porch.
• Dispose of trash and debris in the back room, break room, front end, and parking lot.
• Notify store management of needed repairs or maintenance, unsafe conditions requiring additional attention, and supply needs.
• Cooperate with coworkers and supervisors to support smooth department and store operations, and continuously improve job performance.
• Complete other staff duties as required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED