Customer Experience Attendant

Weis Markets • Lewisburg, PA

7d

About The Position

The Customer Experience Attendant supports a positive customer experience by welcoming customers, answering questions, retrieving and maintaining shopping carts, helping customers load groceries, and assisting cashiers with bagging. The role also helps maintain clean, orderly, and safe conditions throughout the store, including the parking lot, vestibule, restrooms, break rooms, sales floor, and surrounding grounds. The attendant reports maintenance needs, supply shortages, and unsafe conditions to store management, and cooperates with coworkers and supervisors to support smooth store operations. Other duties may be assigned by management.

Requirements

• Completed or currently pursuing a high school diploma or GED.
• No prior experience required.
• Ability to perform the essential duties satisfactorily.
• Must be over 18 and properly trained to operate motor-driven cleaning equipment.

Responsibilities

• Greet customers as they enter the store and thank them as they leave.
• Answer customer questions and provide assistance to support quality customer service.
• Retrieve shopping carts from the premises, move carts from cart corrals to the store entrance, empty debris from carts, and remove defective carts from service.
• Help customers load groceries into vehicles.
• Keep the parking lot, vestibule, front end, sales floor, and surrounding grounds clean and free of debris and hazards.
• Maintain porch trash and recycling receptacles, emptying them and replacing bags as needed.
• Watch for safety issues, keep entrance and exit areas clear, and address slip and fall hazards.
• Assist cashiers by bagging groceries as required.
• Respond promptly to intercom pages.
• Sweep, wash, mop, and perform general cleanup work.
• Clean restrooms and break rooms, replenish supplies, dispose of waste, and maintain the building and grounds in orderly condition.
• Operate motor-driven cleaning equipment when over 18 and properly trained; maintain cleaning equipment in good repair.
• Clear snow and ice from sidewalks and the store porch when needed.
• Dispose of trash and debris from the back room, break room, front end, and parking lot.
• Notify store management about needed repairs or maintenance, unsafe conditions requiring further attention, and supply needs.
• Cooperate with coworkers and supervisors to support smooth department and store operations.
• Continuously improve job performance and complete other staff duties as required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED