Customer Experience Attendant

Weis Markets•Lewisburg, PA

8d•Onsite

About The Position

The Customer Experience Attendant supports customer service and store upkeep. The attendant greets customers as they enter and thanks them as they leave, answers questions, provides assistance, retrieves and maintains shopping carts, and helps customers load groceries into vehicles. The role also supports cashiers by bagging groceries and responds to intercom pages. The attendant keeps the parking lot, vestibule, front end, restrooms, break rooms, and surrounding grounds clean and orderly; maintains trash and recycling receptacles; replenishes supplies; and helps prevent slip and trip hazards. The role may include clearing snow and ice from sidewalks and the porch. When properly trained and at least 18 years old, the attendant may operate motor-driven cleaning equipment and is responsible for keeping it in good repair. The attendant reports maintenance needs, unsafe conditions, and supply shortages to store management, cooperates with coworkers and supervisors, and may perform other duties as assigned. This position has no supervisory responsibilities. Weis Markets is an Equal Opportunity Employer and states that applicants with disabilities may be entitled to reasonable accommodation under the ADA and applicable state or local laws.

Requirements

Completed or working toward a high school diploma or GED.
No prior experience required.
Must be able to perform each essential duty satisfactorily.
Must be at least 18 years old and properly trained to operate motor-driven cleaning equipment.

Responsibilities

Greet customers cheerfully as they enter and thank them as they leave; answer questions and provide assistance.
Retrieve shopping carts safely and efficiently, return them from cart corrals to the store entrance, remove debris, and take defective carts out of service.
Help customers load groceries into vehicles.
Keep the parking lot, vestibule, front end, and surrounding areas clean and free of debris.
Maintain porch trash and recycling receptacles, empty them, and replace bags as needed.
Monitor entrance and exit areas for obstructions and slip-and-fall hazards.
Assist cashiers by bagging groceries and respond promptly to intercom pages.
Sweep, wash, mop, and perform general cleanup; clean restrooms and break rooms, replenish supplies, and dispose of waste.
When at least 18 years old and properly trained, operate motor-driven cleaning equipment and maintain it in good repair.
Help keep the sales floor free of slip and trip hazards and, when needed, clear snow and ice from sidewalks and the porch.
Dispose of trash and debris in the back room, break room, front end, and parking lot.
Notify store management of repairs or maintenance needs, unsafe conditions requiring additional attention, and supply shortages.
Cooperate with coworkers and supervisors to support smooth department and store operations, and continuously improve job performance.
Perform other staff duties as required by management.