Customer Experience Attendant

Weis Markets • Warminster, PA

1d

About The Position

The Customer Experience Attendant supports customer service and the orderly, safe operation of the store. The role welcomes customers, answers questions, retrieves and maintains shopping carts, and helps customers load groceries into vehicles. It also includes keeping the parking lot, vestibule, front end, restrooms, break rooms, sales floor, and surrounding grounds clean and free of hazards; assisting cashiers with bagging; and responding to intercom pages. The attendant may operate motor-driven cleaning equipment if over 18 and properly trained, and may clear snow and ice from sidewalks and the store porch. The role reports needed repairs, unsafe conditions, or supply shortages to store management and cooperates with coworkers and supervisors to support the department and store. Other duties may be assigned by management. This position has no supervisory responsibilities.

Requirements

• Completed or working toward a high school diploma or GED.
• No prior experience required.
• Must be able to perform each essential duty satisfactorily.

Responsibilities

• Greet customers cheerfully as they enter and thank them as they leave; answer questions and provide assistance.
• Retrieve shopping carts safely and efficiently, keep them out of parking areas, move them from cart corrals to the store entrance, remove debris, and take defective carts out of service.
• Help customers load groceries into their vehicles.
• Keep the parking lot, store vestibule, front end, sales floor, and surrounding grounds clean and orderly, including maintaining trash and recycling receptacles.
• Watch for safety issues, keep entrance and exit areas clear and free of slip-and-fall hazards, and help keep the sales floor free of slip and trip hazards.
• Assist cashiers with bagging groceries as needed and promptly respond to intercom pages.
• Sweep, wash, mop, and perform general cleanup; clean restrooms and break rooms, replenish supplies, and dispose of waste.
• Operate motor-driven cleaning equipment when over 18 and properly trained, and maintain cleaning equipment in good repair.
• Clear sidewalks and the store porch of snow and ice when needed.
• Dispose of trash and debris in the back room, break room, front end, and parking lot.
• Notify store management of needed repairs or maintenance, unsafe conditions requiring further attention, and supply needs.
• Cooperate with coworkers and supervisors to support smooth department and store operations, and continuously improve job performance.
• Perform other staff duties as required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED