Customer Experience Attendant
About The Position
The Customer Experience Attendant supports customers and store operations by providing friendly assistance, retrieving and maintaining shopping carts, helping customers load groceries, and keeping the parking lot, entrance, front end, and other areas clean and safe. The role includes cleaning restrooms and break rooms, replenishing supplies, managing trash and recycling, maintaining cleaning equipment, and responding to safety or maintenance concerns. The attendant cooperates with coworkers and supervisors, works to continuously improve job performance, and may perform other duties assigned by management. No prior experience is required. The associate must have completed or be working toward a high school diploma or GED.
Requirements
- Completed or working toward a high school diploma or GED.
- No prior experience required.
- Ability to perform the essential duties satisfactorily.
Responsibilities
- Greet customers cheerfully as they enter and thank them as they leave.
- Answer customer questions and provide assistance to ensure quality customer service.
- Retrieve shopping carts safely and efficiently, move them from cart corrals to the store entrance, remove debris, and take defective carts out of service.
- Help customers load groceries into vehicles.
- Keep the parking lot, store vestibule, front end, and sales floor clean and free of debris and hazards.
- Maintain porch trash and recycling receptacles by emptying them and replacing bags as needed.
- Remain alert to safety issues, especially blocked entrances and exits and slip-and-fall hazards.
- Assist cashiers with bagging groceries as needed.
- Respond promptly to intercom pages.
- Sweep, wash, mop, and perform general cleanup.
- Clean restrooms and break rooms, replenish supplies, dispose of waste, and maintain the building and surrounding grounds in orderly condition.
- Operate motor-driven cleaning equipment when over 18 and properly trained; maintain cleaning equipment in good repair.
- Clear snow and ice from sidewalks and the porch when needed.
- Dispose of trash and debris from the back room, break room, front end, and parking lot.
- Notify store management about needed repairs, maintenance, unsafe conditions requiring additional attention, and supply needs.
- Cooperate with coworkers and supervisors to support smooth department and store operations.
- Continuously improve job performance and perform other duties as required by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
