Customer Experience Attendant

Weis Markets•Tunkhannock, PA
•Onsite

About The Position

The Customer Experience Attendant supports customers and store operations by providing friendly assistance, retrieving and organizing shopping carts, helping load groceries, and maintaining clean and safe areas inside and around the store. The role also assists cashiers, responds to intercom pages, performs general cleaning, and reports maintenance needs, unsafe conditions, and supply shortages to store management. Other duties may be assigned as required by management. This position has no supervisory responsibilities.

Requirements

  • Completed or working toward a high school diploma or GED.
  • No prior experience required.
  • To perform the job successfully, the associate must be able to perform each essential duty satisfactorily.

Responsibilities

  • Greet customers cheerfully as they enter the store and thank them as they leave; answer questions and provide assistance.
  • Retrieve shopping carts safely and efficiently, keep them out of parking areas, move them from cart corrals to the store entrance, remove debris, and take defective carts out of service.
  • Help customers load groceries into vehicles.
  • Keep the parking lot, store vestibule, and front end clean and free of debris; maintain trash and recycling receptacles and replace bags as needed.
  • Monitor safety, especially at store entrances and exits, and keep those areas clear and free from slip-and-fall hazards.
  • Assist cashiers by bagging groceries and respond promptly to intercom pages.
  • Sweep, wash, mop, and perform general cleanup; clean restrooms and break rooms, replenish supplies, dispose of waste, and keep the building and grounds orderly.
  • Operate motor-driven cleaning equipment when at least 18 years old and properly trained; maintain cleaning equipment in good repair.
  • Help keep the sales floor free of slip and trip hazards and, when needed, clear snow and ice from sidewalks and the store porch.
  • Dispose of trash and debris from the back room, break room, front end, and parking lot.
  • Notify store management about repairs or maintenance needs, unsafe conditions requiring additional attention, and supply shortages.
  • Cooperate with coworkers and supervisors to support smooth department and store operations, and continuously improve job performance.
  • Complete other staff duties as required by management.
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