Customer Experience Attendant
About The Position
The Customer Experience Attendant supports customers and store operations by greeting customers, answering questions, retrieving and maintaining shopping carts, loading groceries into vehicles, and helping cashiers bag groceries. The role also maintains cleanliness and safety in the parking lot, vestibule, front end, restrooms, break rooms, sales floor, and surrounding grounds. The attendant may operate motor-driven cleaning equipment after turning 18 and completing provided training, and may clear snow and ice from sidewalks and the store porch. The position has no supervisory responsibilities and may include other duties assigned by management.
Requirements
- Completed or working toward a high school diploma or GED.
- No prior experience required.
- Able to perform the essential duties satisfactorily.
Responsibilities
- Greet customers as they enter and leave the store, answer questions, and provide assistance to support quality customer service.
- Retrieve carts from the premises and cart corrals, return them to the store entrance, empty debris, and remove defective carts from service.
- Help customers load groceries into vehicles.
- Keep the parking lot, vestibule, front end, and surrounding areas clean and free of debris; maintain porch trash and recycling receptacles.
- Monitor entrance and exit areas for obstructions and slip-and-fall hazards, and help keep the sales floor free of slip and trip hazards.
- Assist cashiers by bagging groceries and respond promptly to intercom pages.
- Sweep, wash, mop, and perform general cleanup; clean restrooms and break rooms, replenish supplies, dispose of waste, and maintain orderly building and grounds.
- Operate motor-driven cleaning equipment if over 18 and properly trained, and maintain cleaning equipment in good repair.
- Clear sidewalks and the store porch of snow and ice when needed.
- Notify store management about needed repairs or maintenance, unsafe conditions requiring further attention, and supply needs.
- Cooperate with coworkers and supervisors to support smooth department and store operations, and continuously improve job performance.
- Complete other staff duties as required by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
