Customer Experience Attendant
About The Position
The Customer Experience Attendant supports a positive customer experience and helps maintain safe, clean, orderly store entrances, front-end areas, and surrounding grounds. The role includes greeting and assisting customers, retrieving and preparing shopping carts, helping load groceries into vehicles, bagging groceries when needed, responding to intercom pages, and performing cleaning and general upkeep. The attendant reports maintenance needs, unsafe conditions, and supply shortages to store management, and cooperates with coworkers and supervisors to support the department and store.
Requirements
- Completed or in progress toward a high school diploma or GED.
- No prior experience required.
- Ability to perform the essential duties satisfactorily.
Responsibilities
- Greet customers cheerfully as they enter the store and thank them as they leave; answer questions and provide assistance.
- Retrieve shopping carts safely and efficiently, bring them from cart corrals to the store entrance, remove debris, and take defective carts out of service.
- Help customers load groceries into vehicles.
- Keep the parking lot, vestibule, and front end clean and free of debris; maintain trash and recycling receptacles and replace bags as needed.
- Watch for safety issues, keeping entrance and exit areas clear and free of slip-and-fall hazards.
- Assist cashiers by bagging groceries as required and respond promptly to intercom pages.
- Sweep, wash, mop, and perform general cleanup; clean restrooms and break rooms, replenish supplies, dispose of waste, and maintain the building and grounds.
- Operate motor-driven cleaning equipment when over 18 and properly trained, and maintain cleaning equipment in good repair.
- Help keep the sales floor free of slip and trip hazards and, when needed, clear snow and ice from sidewalks and the store porch.
- Dispose of trash and debris from the back room, break room, front end, and parking lot.
- Notify store management about repairs, maintenance needs, unsafe conditions requiring additional attention, and supply shortages.
- Cooperate with coworkers and supervisors, continuously improve job performance, and perform other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
