Customer Experience Associate

Weis Markets•Sunbury, PA

13d

About The Position

The Customer Experience Associate supports customers and store operations by providing courteous service, processing checkout transactions accurately, maintaining department sanitation, and cooperating with coworkers and supervisors. The associate may also be called upon to assist in other departments. This position has no supervisory responsibilities. The associate must be able to perform the essential duties satisfactorily, with or without an accommodation. Weis Markets is an Equal Opportunity Employer and may provide reasonable accommodation to applicants with disabilities as required by applicable law.

Requirements

Completed or working toward a high school diploma or General Education Degree (GED).
No prior experience required.
Able to perform each essential duty satisfactorily, with or without an accommodation.

Responsibilities

Greet customers, answer questions, and promptly and professionally help resolve concerns.
Follow company checkout policies to support customer satisfaction.
Operate front-end scanning equipment and cash registers.
Complete checkout procedures, including bagging merchandise and placing it in customers’ carts.
Maintain transaction accuracy, charge for all items, and collect appropriate payment, including cash, checks, electronic payments, and coupons.
Follow security measures and cash-drawer accounting procedures to avoid overages and shortages.
Follow store and legal guidelines for sales of tobacco and alcohol.
Maintain knowledge of weekly advertisements, marketing promotions, and store layout to answer customer questions.
Maintain general department sanitation and follow cleaning schedules and department guidelines.
Keep work areas, equipment, counters, and display cases clean and maintained in accordance with health and OSHA requirements; dispose of trash properly.
Cooperate with coworkers and supervisors to support smooth department and store operations.
Continuously improve job performance.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Assist in other departments when called upon.