Customer Engagement Engineer II

Cadence Design Systems•San Jose, CA
•$105,000 - $195,000•Onsite

About The Position

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. As an integral member of the HSV Customer Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers.

Requirements

  • Requires a BS-EE/CE (MS-EE/CE preferred) with a minimum of 1 years experience in design and/or verification of complex digital designs, or Applications engineering/technical support role.
  • General knowledge of design debug techniques and a strong understanding in logic design.
  • General knowledge in verification methodologies for complex EDA environments.
  • Proficiency in HDL language like Verilog, System Verilog and VHDL.
  • Ability to create test cases to replicate customer issues quickly.
  • Proficiency in Unix/Linux scripting languages (ksh/bash/csh).
  • Experience with emulation, Cadence's Palladium product preferred.
  • General knowledge in TBA, SVA, SV coverage, Low Power(UPF).
  • General knowledge in PCIe, USB and Ethernet protocol.
  • Excellent communication skills. Must have ability to communicate complex issues to internal teams and customers in a clear and concise manner.

Nice To Haves

  • UVM experience is a plus.

Responsibilities

  • Handling incoming SFDC cases reported by field AEs and customers.
  • Report any tool bugs to R&D and work with field AE and customer to collect necessary collaterals and/or testcases.
  • Test R&D fixes/patches.
  • Tracking customer metrics in JIRA system, generating quality report for management.

Benefits

  • paid vacation
  • paid holidays
  • 401(k) plan with employer match
  • employee stock purchase plan
  • a variety of medical, dental and vision plan options
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