CUSTOMER DEVELOPMENT MANAGER

Schraad Sales & Marketing•New Orleans, LA

22d•Remote

About The Position

Schraad Sales & Marketing Food Brokerage is seeking a full-time Customer Development Manager for its Gulf Coast market, based in the New Orleans area. The role implements customized sales strategies for assigned customer accounts, builds and maintains relationships with key customer personnel, and works with Business Development Managers and Retail Operations Managers to meet client, customer, and company expectations. The position serves customers in the produce, meat, seafood, deli, and bakery goods industries, with a focus on customer-specific sales plans, budget management, and achieving client sales goals. Schraad Sales & Marketing describes its employees as a strategic and competitive asset and is committed to a performance-driven culture that values employee contributions, opinions, passions, and creativity. The company states that it is an equal opportunity employer and is dedicated to creating a diverse environment.

Requirements

Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience.
At least 10 years of sales experience in the consumer goods industry.
Proficiency with PCs and strong skills in Microsoft Word, Excel, and Outlook.
Fluency in English.
Reliable transportation, a valid driver’s license, and auto insurance; driver’s license and insurance information must remain current and comply with company policy.
Ability to travel regularly to customer trade shows, conventions, meetings, and other industry functions.
Ability to type freely and work with computer monitors and keyboards for prolonged periods on a daily basis.
Ability to fly on commercial airlines.
Ability to meet the physical demands described in the job posting, including standing and walking for long periods, sitting, bending, stooping, kneeling, crouching or crawling, repetitive motions, working with hands or arms above the head, talking and hearing, and lifting or moving up to 10 pounds frequently and up to 25 pounds occasionally.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Grocery experience.

Responsibilities

Build trust with local market customers and understand their sales and merchandising needs.
Develop customer-specific sales plans, manage customer-specific budgets, and monitor execution.
Provide Business Development Managers with feedback on market and local customer changes to support effective sales strategies and improve sales.
Provide a high level of service to local customers, client representatives, retail grocery stores, and coworkers, supporting a culture of service excellence.
Achieve client volume, share, and sales goals as directed by the Business Development Manager while acting in a financially responsible manner for the client, customer, retail grocery store, and company.
Work with the Retail Sales Team and Customer Development Managers to execute new product introductions and sales initiatives, following client procedures and policies.
Communicate customer and client initiatives to Retail Operations Managers and help develop sales tools, including sales presentations, surveys or bulletins, sales contests, and retail reporting or tracking.
Use technology and applicable software to analyze and improve client and customer sales.
Use Nielsen and/or IRI data to provide strategic information to local customers, increase sales growth, analyze product assortment, and provide planogram recommendations.
Establish and maintain effective working relationships with company support departments.
Attend team and company meetings as required.
Perform additional responsibilities assigned by the supervisor to the position or department.