Customer Delivery Driver

Carvana•Auburn, WA

25d•$24 - $26

About The Position

Carvana is hiring Customer Advocates with at least two years of customer-facing experience to deliver vehicles to customers and help improve the car-buying experience. Drivers use custom car haulers; a commercial driver's license is not required, and training is provided. The role involves frequent vehicle loading and unloading, vehicle and hauler inspections, customer paperwork, and recording thorough notes in the customer tracking system. Drivers must maintain safe driving practices and a clean driving record in accordance with Carvana's CMV Driver Qualification policy. Candidates must have or be able to obtain a notary commission in their local jurisdiction within the first 90 days; Carvana sponsors the process, which may involve state-specific requirements. Candidates must also satisfy state-specific requirements for access to DMV, title, and registration systems. Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur's or other state specialty license within the first two weeks. California employees must obtain a Vehicle Verifier license within the first 90 days; these processes are sponsored by Carvana. The stated schedule is 11 a.m. to 9 p.m. Team members must be available to work any day of the week, with rotating days off that include weekdays and weekend days. The work includes physically demanding activity in indoor and outdoor conditions, with possible exposure to extreme weather. The position pays $24–$26 per hour, with a starting rate of $24 per hour. The posting describes performance-based pay increases, including potential $0.50 increases every 90 days for eligible team members, as well as location-specific incentive programs that may be available. Applicants must be at least 21, hold a valid driver's license, pass a drug test, and obtain a DOT Medical Card. The role is not eligible for visa sponsorship.

Requirements

At least 2 years of customer-facing experience.
At least 21 years of age.
Valid driver's license.
Pass a drug test and obtain a DOT Medical Card.
Have or be able to obtain a notary in the local jurisdiction within the first 90 days of employment; state-specific requirements may apply.
Meet state-specific requirements for access to DMV, title, and registration systems.
Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur's license or other state specialty license within the first two weeks of employment.
California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
Ability to perform physically demanding tasks, including detailing and loading or unloading vehicles, in indoor and outdoor conditions and with occasional exposure to inclement or extreme weather.
Ability to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
Ability to read, write, speak, and understand English.
Ability to reach, twist, kneel, crouch, climb, balance, and squat.
Ability to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Excellent visual acuity and manual dexterity for frequent driving.
Availability to work from 11 a.m. to 9 p.m. and any day of the week, with rotating weekday and weekend days off.

Responsibilities

Deliver vehicles to customers' homes using custom car haulers.
Frequently load and unload vehicles onto the hauler.
Regularly inspect the car hauler to help ensure the vehicle remains safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform physically demanding tasks such as detailing vehicles and loading and unloading vehicles.

Benefits

401(k) with Carvana match.
Opportunity for overtime during busy seasons.
Performance-based compensation and potential pay increases through the Careers Not Jobs program.
Company-paid healthcare premiums, plus dental and vision benefits.
Wellness program supporting mental, physical, and financial health.
Pet care savings program.
Paid time off: 13 days in the first year, increasing to 20 days thereafter.
Tuition reimbursement for eligible bachelor's degree studies.
Student loan repayment program for employees who already have a bachelor's degree.
Annual Carvana Shares grants.
Employee Stock Purchase Plan discount.
Internal growth and professional development opportunities.