Customer Delivery Driver

Carvana•Knoxville, TN

3h•$19 - $21

About The Position

Carvana is seeking enthusiastic, energetic, and self-motivated Customer Advocates with at least two years of customer-facing experience. The role centers on delivering vehicles directly to customers using custom car haulers and helping make the car-buying process a positive experience. A commercial driver's license is not required to operate the hauler, and training is provided. Team members load and unload vehicles, inspect the car hauler, complete customer paperwork, and enter detailed notes in the customer tracking system. Drivers must drive safely and maintain a clean driving record under Carvana's CMV Driver Qualification policy. Candidates must obtain or be able to obtain a notary in their local jurisdiction within the first 90 days, satisfy applicable state requirements for accessing DMV/title and registration systems, and obtain additional state-specific licenses where required. The position pays $19–$21 per hour, with performance-based opportunities to increase pay. Scheduled shifts are 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Team members must be available to work seven days a week, with rotating days off that include weekdays and weekends. Overtime may be available during busy seasons.

Requirements

At least 2 years of customer-facing experience.
Must be at least 21 years of age.
Must possess a valid driver's license.
Must pass a drug test and obtain a DOT Medical Card.
Must be able to read, write, speak, and understand English.
Must be able to maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Must be able to obtain a local notary within the first 90 days of employment and satisfy applicable state-specific requirements.
Must be able to satisfy state-specific requirements related to access to DMV/title and registration systems.
Must be able to perform physical tasks including detailing vehicles and loading and unloading vehicles in indoor and outdoor conditions, with occasional exposure to inclement or extreme weather.
Must be able to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
Must be able to reach, twist, kneel, crouch, climb, balance, and squat.
Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Frequent driving requires excellent visual acuity and manual dexterity.
A commercial driver's license is not required to drive the custom car hauler.

Responsibilities

Deliver vehicles directly to customers using custom car haulers.
Load and unload vehicles onto the hauler.
Regularly inspect the car hauler to ensure the vehicle remains safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform vehicle detailing and other physically demanding tasks as needed.
Obtain a notary in the local jurisdiction within the first 90 days of employment, if not already held.
Meet applicable state requirements for access to DMV/title and registration systems, and obtain any required state-specific licenses.

Benefits

401(k) with Carvana match
Opportunity for overtime during busy seasons
100% company-paid healthcare premiums
Dental and vision benefits
Wellness program supporting physical, mental, and financial health
Pet care savings program
Paid time off: 13 days in the first year, increasing to 20 days thereafter
Tuition reimbursement for pursuing a bachelor's degree
Student loan repayment program for team members who already have a bachelor's degree
Annual Carvana shares grant
Employee Stock Purchase Plan discount
Internal growth and professional development opportunities
Performance-based compensation and pay increases